2020 State of SaaSOps

Top Takeaways

The Impact and Implications
of the SaaS Revolution

SaaS is quickly transforming the business software landscape, with the average company deploying more than 80 IT-sanctioned SaaS apps across the business. Is your organization ready to conquer the challenges that come with effectively discovering, managing, and securing the SaaS solutions in your current IT environment?


To understand the real impact and implications of the SaaS revolution, in our 2020 State of SaaSOps report, we surveyed more than 670 IT operations and security professionals—their feedback was enlightening. Explore the unique insights we uncovered and how they can help your business.

SaaS now dominates the
business IT landscape.

Businesses today use an average of 80
IT-sanctioned SaaS apps, a 5x increase in just three years and a 10x increase since 2015.

8 16 80
8 16

Companies estimate 70% of the business apps they use today are SaaS-based. By 2025, 85% of business apps they use will be SaaS-based.

To illustrate the growing significance of SaaSOps, 30% of respondents already use the term “SaaSOps” in their job title or plan to include it soon.


IT organizations face major new challenges managing and securing large-scale SaaS environments, including:


The 2020 State of SaaSOps also reveals the role a SaaSOps platform can play in resolving these challenges. SaaSOps gives IT a framework for discovering, managing, and securing SaaS through centralized and automated operations-and for driving important advantages across every unit of your business.